Pro Se analysisAnalysed on 15 September 2026

whatsapp.com

Moderate overall compliance, with 5 red flags.

The policy scores 74 out of 100 and is graded E. It describes collecting 8 categories of personal data and sharing it with 1 third party. 4 topics a privacy policy is expected to cover are not addressed.

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Source policy: www.whatsapp.com

74Moderate

Pro Se Rating

Privacy grade: Grade E
Overall score: 74/100
Data categories: 8 collected
Third parties: 1 shared
Red flags: 5 found

Critical attention required

Red flags identified

Our analysis flagged 5 points of concern in WhatsApp | Secure and Reliable Free Private Messaging and Calling's privacy policy.

Unilateral Policy Changes

Analyze outcome:

5/27

The company can change the privacy policy at any time without notifying users.

Vague Language and Ambiguity

Analyze outcome:

5/27

Use of broad or unclear terms that provide the service with excessive leeway in data handling.

Undefined Retention Timeframes

Analyze outcome:

5/27

Absence of specified periods for data retention or reasons for keeping data.

No Data Access or Correction Rights

Analyze outcome:

5/27

Users lack the ability to view or correct their personal data.

Extensive Data Sharing

Analyze outcome:

5/27

The policy permits broad sharing of data with third parties, often without clear disclosure.

What data is collected?

8 of 16Categories of personal data the policy says are collected.

Computer Information
IP address, browser type and version, operating system, and device identifiers.
Personal Identifier
Data that can be used to identify an individual, such as name, email address, phone number, and government-issued IDs.
Purchase and Order History
Specific financial information detailing items bought or services contracted.
User Profile
Information users provide to create a profile, which might include a username, bio, preferences, etc.
Communications
Content of user communications through messaging services or support channels.
User Online Activities
Information about how users interact with a website or application, such as browsing history, search queries, and usage patterns.
Location
GPS data, IP address-based location, and other geolocation data.
Contact Information
Phone numbers, email addresses, and other contact points.

Data shared with third parties

1Organisations the policy says data is shared with.

Meta

Purpose of data collection

7 of 10Understand why your data is requested.

Communication
Organizations often collect contact information to communicate with users, such as sending transactional emails, updates, newsletters, or responding to inquiries.
Marketing and Advertising
With user consent, data may be used for marketing purposes, such as targeting advertisements or promotions to users who might find them relevant.
Security and Fraud Prevention
Information might be collected to protect against and detect fraud, unauthorized activities, and other security threats.
Service Provision
Data is often collected to provide and improve the services or products that users have requested. This could involve using personal data for account creation, service delivery, or customer support.
Legal Compliance
Organizations may need to collect data to comply with legal obligations, such as maintaining records for regulatory purposes or responding to legal requests.
Research and Development
Data might be used for research and development to innovate and develop new features, technologies, or services.
Analytics and Improvement
Data is used to analyze how users interact with a service or product. This helps in improving user experience, addressing issues, and making informed business decisions.

Your rights

6 of 7 grantedWhat the policy says about your data protection rights.

Right to access your dataYes
Right to erasureYes
Right to correct your dataYes
Right to data portabilityNot stated
Right to object to processingYes
Right to restrict processingYes
Right to withdraw consentYes

What the policy does not address

4Topics a privacy policy is expected to cover that this one leaves out.

How long data is kept
Right to data portability
When users are told about changes
Children's data

Security measures applied to protect the data

2 of 11Technical and organisational safeguards the policy describes for protecting your data.

Generic Security Assurances
The policy states that data is protected but does not describe the specific measures used.
Vendor and Third-Party Assessments
Service providers that handle personal data are vetted and monitored for adequate security.

How will users be notified about privacy policy changes

1 of 8The channels and methods used to communicate privacy policy updates to users.

Update in Privacy Policy Document
The revised policy is published, usually with a new "last updated" date, and users are expected to check it themselves.

Legal basis for data processing

2 of 6The lawful grounds under which your personal data is collected and processed.

Contractual Necessity
Processing is needed to perform a contract with the user, or to take steps the user asked for before entering into one.
Legitimate Interests
Processing is needed for the legitimate interests of the organization or a third party, unless the user's rights and interests override them.

Children's data

What the policy says about collecting data from children.

Addresses data from children
Whether the policy specifically covers how data from children and minors is handled.
No
Collects data from children
Whether the policy says the service collects personal data from children.
No
Minimum age
The age below which the policy says personal data is not collected.
0 years
Age for consent
The age the policy gives for obtaining consent to process a child's data.
0 years

Contact information

Reach out to the data controller for questions, requests, or concerns about your personal data.

Address: Merrion Road Dublin 4 D04 X2K5 Ireland
Company name: WhatsApp Ireland Limited

About this website

Site: WhatsApp | Secure and Reliable Free Private Messaging and Calling
Address: whatsapp.com