Pro Se

Pro Se analysisAnalysed on

Slack

Good overall compliance, with 8 red flags.

The policy scores 88 out of 100 and is graded E. It describes collecting 12 categories of personal data and sharing it with 1 third party. 2 topics a privacy policy is expected to cover are not addressed.

Download Pro Se App

Source policy: slack.com

Pro Se rating: 88 out of 100, Good

88Good

Pro Se Rating
Privacy grade
Grade E
Overall score
88/100
Data categories
12 collected
Third parties
1 shared
Red flags
8 found

Critical attention required

Red flags identified

Our analysis flagged 8 points of concern in Slack's privacy policy.

Tracking Across Sites

Analyze outcome:

8/27

The service tracks users' activities on third-party websites, indicating extensive data collection.

Vague Language and Ambiguity

Analyze outcome:

8/27

Use of broad or unclear terms that provide the service with excessive leeway in data handling.

Unilateral Policy Changes

Analyze outcome:

8/27

The company can change the privacy policy at any time without notifying users.

No Data Access or Correction Rights

Analyze outcome:

8/27

Users lack the ability to view or correct their personal data.

Lack of Transparency

Analyze outcome:

8/27

Insufficient clarity on what data is collected, its uses, and sharing practices.

No Liability for Unauthorized Access

Analyze outcome:

8/27

The service disclaims liability for unauthorized access to personal data, indicating weak security responsibility.

Undefined Retention Timeframes

Analyze outcome:

8/27

Absence of specified periods for data retention or reasons for keeping data.

Extensive Data Sharing

Analyze outcome:

8/27

The policy permits broad sharing of data with third parties, often without clear disclosure.

What data is collected?

12 of 16Categories of personal data the policy says are collected.

  • Computer Information

    IP address, browser type and version, operating system, and device identifiers.

  • Education Information

    Details about educational background, necessary for certain services or profiles.

  • Social Media Information

    Data obtained from users' social media profiles or activity, if integrated with the service.

  • Personal Identifier

    Data that can be used to identify an individual, such as name, email address, phone number, and government-issued IDs.

  • User Profile

    Information users provide to create a profile, which might include a username, bio, preferences, etc.

  • Financial

    Encompasses payment information, transaction history, credit card details, and financial account details.

  • Employment Information

    Details about employment status or history if relevant.

  • Communications

    Content of user communications through messaging services or support channels.

  • Contact Information

    Phone numbers, email addresses, and other contact points.

  • User Online Activities

    Information about how users interact with a website or application, such as browsing history, search queries, and usage patterns.

  • Cookies and Tracking Elements

    Information collected through cookies, web beacons, and other tracking technologies used to track user behavior and preferences online.

  • Location

    GPS data, IP address-based location, and other geolocation data.

Data shared with third parties

1Organisations the policy says data is shared with.

  • Salesforce

Purpose of data collection

9 of 10Understand why your data is requested.

  • Personalization

    To enhance user experience, data might be collected to personalize content, recommendations, and features based on individual preferences and behaviors.

  • Communication

    Organizations often collect contact information to communicate with users, such as sending transactional emails, updates, newsletters, or responding to inquiries.

  • Transaction Processing

    Personal and payment information is often collected to process transactions and manage billing for services or products.

  • Marketing and Advertising

    With user consent, data may be used for marketing purposes, such as targeting advertisements or promotions to users who might find them relevant.

  • Security and Fraud Prevention

    Information might be collected to protect against and detect fraud, unauthorized activities, and other security threats.

  • Service Provision

    Data is often collected to provide and improve the services or products that users have requested. This could involve using personal data for account creation, service delivery, or customer support.

  • Legal Compliance

    Organizations may need to collect data to comply with legal obligations, such as maintaining records for regulatory purposes or responding to legal requests.

  • Research and Development

    Data might be used for research and development to innovate and develop new features, technologies, or services.

  • Analytics and Improvement

    Data is used to analyze how users interact with a service or product. This helps in improving user experience, addressing issues, and making informed business decisions.

Data retention periods

3How long the policy says data is kept.

  • User-Controlled Retention

    Information that users have control over in terms of when or if it is deleted, such as data stored in user accounts that can be deleted by user action.

  • Long-term Retention

    Data retained for several years due to legal, contractual, or business reasons. This might include transaction records, certain legal compliance data, and employee records.

  • Regulatory Compliance

    Data retained specifically to meet regulatory requirements, where laws dictate specific timeframes, such as tax records or data related to legal disputes.

Mobile app permission concerns

Based on the permissions the application requests, beyond what the policy states it collects.

  • No undisclosed data

    The privacy policy discloses every type of data this app's permissions could give it access to.

Your rights

5 of 7 grantedWhat the policy says about your data protection rights.
  • Right to access your dataYes
  • Right to erasureYes
  • Right to correct your dataYes
  • Right to data portabilityNot stated
  • Right to object to processingYes
  • Right to restrict processingYes
  • Right to withdraw consentNot stated

What the policy does not address

2Topics a privacy policy is expected to cover that this one leaves out.
  • Right to data portability
  • Right to withdraw consent

Security measures applied to protect the data

2 of 11Technical and organisational safeguards the policy describes for protecting your data.

  • Privacy and Security Program

    A formal program of policies, roles and controls the organization maintains to protect personal data.

  • Generic Security Assurances

    The policy states that data is protected but does not describe the specific measures used.

When will users be notified about privacy policy changes

2 of 8Circumstances that trigger user notification regarding updates to data handling practices.

  • Legal Compliance Updates

    Changes made to comply with new or amended laws and regulations.

  • Business Changes

    Changes to the organization itself, such as a merger, acquisition or sale of assets, that may affect how data is handled.

How will users be notified about privacy policy changes

3 of 8The channels and methods used to communicate privacy policy updates to users.

  • In-App Notification

    A message is shown inside the app or service, for example the next time users sign in.

  • Update in Privacy Policy Document

    The revised policy is published, usually with a new "last updated" date, and users are expected to check it themselves.

  • Email Notification

    Users are told about the change by email, at the address linked to their account.

3 of 6The lawful grounds under which your personal data is collected and processed.

  • Legal Obligation

    Processing is needed to comply with a law the organization is subject to.

  • Consent

    The user has agreed to the processing of their personal data for one or more specific purposes.

  • Legitimate Interests

    Processing is needed for the legitimate interests of the organization or a third party, unless the user's rights and interests override them.

Children's data

What the policy says about collecting data from children.

  • Addresses data from children

    Whether the policy specifically covers how data from children and minors is handled.

    Yes

  • Collects data from children

    Whether the policy says the service collects personal data from children.

    No

  • Minimum age

    The age below which the policy says personal data is not collected.

    16 years

  • Age for consent

    The age the policy gives for obtaining consent to process a child's data.

    0 years

Contact information

Reach out to the data controller for questions, requests, or concerns about your personal data.
Email
privacy@slack.com
Website
slack.com
Address
50 Fremont Street, San Francisco, CA, 94105, United States
Company name
Slack Technologies, LLC

About this application

Platform
iOS
Application id
com.tinyspeck.chatlyio
Category
Business
Store listing
Store page