Rakuten Viber Messenger

Computer Information

IP address, browser type and version, operating system, and device identifiers.

Demographic

Data such as age, gender, ethnicity, and possibly education level or employment status.

Social Media Information

Data obtained from users' social media profiles or activity, if integrated with the service.

Education Information

Details about educational background, necessary for certain services or profiles.

Personal Identifier

Data that can be used to identify an individual, such as name, email address, phone number, and government-issued IDs.

Purchase and Order History

Specific financial information detailing items bought or services contracted.

User Profile

Information users provide to create a profile, which might include a username, bio, preferences, etc.

Financial

Encompasses payment information, transaction history, credit card details, and financial account details.

Employment Information

Details about employment status or history if relevant.

Communications

Content of user communications through messaging services or support channels.

Health Information

Information related to health or medical conditions, if applicable.

Biometric Data

Fingerprints, facial recognition data, or other biometric identifiers.

User Online Activities

Information about how users interact with a website or application, such as browsing history, search queries, and usage patterns.

Location

GPS data, IP address-based location, and other geolocation data.

Cookies and Tracking Elements

Information collected through cookies, web beacons, and other tracking technologies used to track user behavior and preferences online.

Contact Information

Phone numbers, email addresses, and other contact points.

Google Pay

Google

Apple Pay

Rakuten Group Inc.

Legal Compliance

Organizations may need to collect data to comply with legal obligations, such as maintaining records for regulatory purposes or responding to legal requests.

Personalization

To enhance user experience, data might be collected to personalize content, recommendations, and features based on individual preferences and behaviors.

Communication

Organizations often collect contact information to communicate with users, such as sending transactional emails, updates, newsletters, or responding to inquiries.

Transaction Processing

Personal and payment information is often collected to process transactions and manage billing for services or products.

Marketing and Advertising

With user consent, data may be used for marketing purposes, such as targeting advertisements or promotions to users who might find them relevant.

Security and Fraud Prevention

Information might be collected to protect against and detect fraud, unauthorized activities, and other security threats.

Service Provision

Data is often collected to provide and improve the services or products that users have requested. This could involve using personal data for account creation, service delivery, or customer support.

Research and Development

Data might be used for research and development to innovate and develop new features, technologies, or services.

Analytics and Improvement

Data is used to analyze how users interact with a service or product. This helps in improving user experience, addressing issues, and making informed business decisions.

User-Controlled Retention

Information that users have control over in terms of when or if it is deleted, such as data stored in user accounts that can be deleted by user action.

Long-term Retention

Data retained for several years due to legal, contractual, or business reasons. This might include transaction records, certain legal compliance data, and employee records.

Immediate Deletion

Data that is deleted immediately or as soon as it is no longer needed for processing, such as session data that does not persist beyond a logout.

Medium-term Retention

Data kept for several months to a few years. Examples include marketing data retained until a user unsubscribes or demonstrates inactivity for a certain period.

Permanent Retention

Information that is retained indefinitely, often until the user requests deletion or the service is terminated. This might apply to essential account information for active users.

Regulatory Compliance

Data retained specifically to meet regulatory requirements, where laws dictate specific timeframes, such as tax records or data related to legal disputes.

Short-term Retention

Data retained for a short period, often days to a few months, such as some types of temporary logs or non-essential cookies.

No undisclosed data

The privacy policy discloses every type of data this app's permissions could give it access to.

Vendor and Third-Party Assessments

Service providers that handle personal data are vetted and monitored for adequate security.

Generic Security Assurances

The policy states that data is protected but does not describe the specific measures used.

Secure Data Transfer

Data is protected while it moves between devices and servers, typically over encrypted connections.

Privacy and Security Program

A formal program of policies, roles and controls the organization maintains to protect personal data.

Secure User Authentication

Accounts are protected by measures such as strong passwords, two-factor authentication or secure session handling.

Encryption

Data is encoded so that only authorized parties can read it, in storage, in transit, or both.

Privacy-Relevant Changes

Changes that affect what personal data is collected, how it is used, or who it is shared with.

Changes in Data Processing

Changes to how, where or by whom personal data is processed, such as new service providers or storage locations.

In-App Notification

A message is shown inside the app or service, for example the next time users sign in.

Website Announcement

A notice is posted on the service's website, such as a banner or a news page.

Contractual Necessity

Processing is needed to perform a contract with the user, or to take steps the user asked for before entering into one.

Consent

The user has agreed to the processing of their personal data for one or more specific purposes.

Legal Obligation

Processing is needed to comply with a law the organization is subject to.

Legitimate Interests

Processing is needed for the legitimate interests of the organization or a third party, unless the user's rights and interests override them.

Addresses data from children

Whether the policy specifically covers how data from children and minors is handled.

Yes

Collects data from children

Whether the policy says the service collects personal data from children.

No

Minimum age

The age below which the policy says personal data is not collected.

13 years

Age for consent

The age the policy gives for obtaining consent to process a child's data.

0 years