Venmo
Good overall compliance, with 5 red flags.
The policy scores 82 out of 100 and is graded D. It describes collecting 14 categories of personal data and sharing it with 5 third parties. 3 topics a privacy policy is expected to cover are not addressed.
Source policy: venmo.com
82Good
- Privacy grade
- Grade D
- Overall score
- 82/100
- Data categories
- 14 collected
- Third parties
- 5 shared
- Red flags
- 5 found
Critical attention required
Red flags identified
Our analysis flagged 5 points of concern in Venmo's privacy policy.
Unilateral Policy Changes
Analyze outcome:
5/27
The company can change the privacy policy at any time without notifying users.
Viewing Browser History
Analyze outcome:
5/27
The service collects details about users' browser history beyond the service itself.
No Opt-Out Options
Analyze outcome:
5/27
Lack of options for users to refuse certain types of data collection or sharing.
Tracking Despite Opt-Out
Analyze outcome:
5/27
The service continues to track users even after they have opted out of data collection.
Extensive Data Sharing
Analyze outcome:
5/27
The policy permits broad sharing of data with third parties, often without clear disclosure.
What data is collected?
14 of 16Categories of personal data the policy says are collected.
Computer Information
IP address, browser type and version, operating system, and device identifiers.
Demographic
Data such as age, gender, ethnicity, and possibly education level or employment status.
Social Media Information
Data obtained from users' social media profiles or activity, if integrated with the service.
Personal Identifier
Data that can be used to identify an individual, such as name, email address, phone number, and government-issued IDs.
Purchase and Order History
Specific financial information detailing items bought or services contracted.
User Profile
Information users provide to create a profile, which might include a username, bio, preferences, etc.
Financial
Encompasses payment information, transaction history, credit card details, and financial account details.
Employment Information
Details about employment status or history if relevant.
Communications
Content of user communications through messaging services or support channels.
Biometric Data
Fingerprints, facial recognition data, or other biometric identifiers.
Contact Information
Phone numbers, email addresses, and other contact points.
User Online Activities
Information about how users interact with a website or application, such as browsing history, search queries, and usage patterns.
Cookies and Tracking Elements
Information collected through cookies, web beacons, and other tracking technologies used to track user behavior and preferences online.
Location
GPS data, IP address-based location, and other geolocation data.
Data shared with third parties
5Organisations the policy says data is shared with.
PayPal, Inc.
Mastercard
Apple
The Bancorp Bank, N.A.
Bill Me Later, Inc.
Purpose of data collection
9 of 10Understand why your data is requested.
Personalization
To enhance user experience, data might be collected to personalize content, recommendations, and features based on individual preferences and behaviors.
Communication
Organizations often collect contact information to communicate with users, such as sending transactional emails, updates, newsletters, or responding to inquiries.
Transaction Processing
Personal and payment information is often collected to process transactions and manage billing for services or products.
Marketing and Advertising
With user consent, data may be used for marketing purposes, such as targeting advertisements or promotions to users who might find them relevant.
Security and Fraud Prevention
Information might be collected to protect against and detect fraud, unauthorized activities, and other security threats.
Service Provision
Data is often collected to provide and improve the services or products that users have requested. This could involve using personal data for account creation, service delivery, or customer support.
Legal Compliance
Organizations may need to collect data to comply with legal obligations, such as maintaining records for regulatory purposes or responding to legal requests.
Research and Development
Data might be used for research and development to innovate and develop new features, technologies, or services.
Analytics and Improvement
Data is used to analyze how users interact with a service or product. This helps in improving user experience, addressing issues, and making informed business decisions.
Data retention periods
2How long the policy says data is kept.
Long-term Retention
Data retained for several years due to legal, contractual, or business reasons. This might include transaction records, certain legal compliance data, and employee records.
Regulatory Compliance
Data retained specifically to meet regulatory requirements, where laws dictate specific timeframes, such as tax records or data related to legal disputes.
Mobile app permission concerns
Based on the permissions the application requests, beyond what the policy states it collects.
No undisclosed data
The privacy policy discloses every type of data this app's permissions could give it access to.
Your rights
4 of 7 grantedWhat the policy says about your data protection rights.
- Right to access your dataYes
- Right to erasureYes
- Right to correct your dataYes
- Right to data portabilityNot stated
- Right to object to processingNot stated
- Right to restrict processingNot stated
- Right to withdraw consentYes
What the policy does not address
3Topics a privacy policy is expected to cover that this one leaves out.
- Right to data portability
- Right to object to processing
- Right to restrict processing
Security measures applied to protect the data
5 of 11Technical and organisational safeguards the policy describes for protecting your data.
Data Access Limitation
Access to personal data is restricted to the staff and systems that need it, for example through role-based permissions.
Secure Data Storage
Personal data is kept in protected systems, such as secured data centers or encrypted databases.
Generic Security Assurances
The policy states that data is protected but does not describe the specific measures used.
Incident Response
A defined process for detecting, containing and reporting security breaches, including notifying affected users where required.
Encryption
Data is encoded so that only authorized parties can read it, in storage, in transit, or both.
When will users be notified about privacy policy changes
4 of 8Circumstances that trigger user notification regarding updates to data handling practices.
Introduction of New Services
New products or features that collect or use personal data in new ways.
Legal Compliance Updates
Changes made to comply with new or amended laws and regulations.
Business Changes
Changes to the organization itself, such as a merger, acquisition or sale of assets, that may affect how data is handled.
Changes in Data Processing
Changes to how, where or by whom personal data is processed, such as new service providers or storage locations.
How will users be notified about privacy policy changes
2 of 8The channels and methods used to communicate privacy policy updates to users.
In-App Notification
A message is shown inside the app or service, for example the next time users sign in.
Website Announcement
A notice is posted on the service's website, such as a banner or a news page.
Legal basis for data processing
4 of 6The lawful grounds under which your personal data is collected and processed.
Contractual Necessity
Processing is needed to perform a contract with the user, or to take steps the user asked for before entering into one.
Consent
The user has agreed to the processing of their personal data for one or more specific purposes.
Legal Obligation
Processing is needed to comply with a law the organization is subject to.
Legitimate Interests
Processing is needed for the legitimate interests of the organization or a third party, unless the user's rights and interests override them.
Children's data
What the policy says about collecting data from children.
Addresses data from children
Whether the policy specifically covers how data from children and minors is handled.
Yes
Collects data from children
Whether the policy says the service collects personal data from children.
Yes
Minimum age
The age below which the policy says personal data is not collected.
13 years
Age for consent
The age the policy gives for obtaining consent to process a child's data.
17 years
Legal basis for children's data
Contractual Necessity
Processing is needed to perform a contract with the user, or to take steps the user asked for before entering into one.
Consent
The user has agreed to the processing of their personal data for one or more specific purposes.
Contact information
Reach out to the data controller for questions, requests, or concerns about your personal data.
Email
- privacy@venmo.com
Phone number
- 1-855-812-4430
Website
- venmo.com
Company name
- PayPal, Inc.
About this application
- Platform
- Android
- Application id
- com.venmo
- Category
- Finance
- Store listing
- Store page