Pro Se

Pro Se analysisAnalysed on

International Calling・Talk360

Good overall compliance, with 3 red flags.

The policy scores 80 out of 100 and is graded D. It describes collecting 8 categories of personal data and sharing it with 7 third parties. 3 topics a privacy policy is expected to cover are not addressed.

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Source policy: www.talk360.com

Pro Se rating: 80 out of 100, Good

80Good

Pro Se Rating
Privacy grade
Grade D
Overall score
80/100
Data categories
8 collected
Third parties
7 shared
Red flags
3 found

Critical attention required

Red flags identified

Our analysis flagged 3 points of concern in International Calling・Talk360's privacy policy: Tracking Across Sites, Extensive Data Sharing and Unilateral Policy Changes.

Tracking Across Sites

Analyze outcome:

3/27

The service tracks users' activities on third-party websites, indicating extensive data collection.

Extensive Data Sharing

Analyze outcome:

3/27

The policy permits broad sharing of data with third parties, often without clear disclosure.

Unilateral Policy Changes

Analyze outcome:

3/27

The company can change the privacy policy at any time without notifying users.

What data is collected?

8 of 16Categories of personal data the policy says are collected.

  • Computer Information

    IP address, browser type and version, operating system, and device identifiers.

  • Personal Identifier

    Data that can be used to identify an individual, such as name, email address, phone number, and government-issued IDs.

  • Financial

    Encompasses payment information, transaction history, credit card details, and financial account details.

  • Communications

    Content of user communications through messaging services or support channels.

  • Contact Information

    Phone numbers, email addresses, and other contact points.

  • User Online Activities

    Information about how users interact with a website or application, such as browsing history, search queries, and usage patterns.

  • Cookies and Tracking Elements

    Information collected through cookies, web beacons, and other tracking technologies used to track user behavior and preferences online.

  • Location

    GPS data, IP address-based location, and other geolocation data.

Data shared with third parties

7Organisations the policy says data is shared with.

  • Fraud prevention agencies

  • External advertising companies

  • Messaging providers

  • Google Analytics

  • Payment processors

  • Analytics & marketing providers

  • Telecom providers

Purpose of data collection

10 of 10Understand why your data is requested.

  • Personalization

    To enhance user experience, data might be collected to personalize content, recommendations, and features based on individual preferences and behaviors.

  • Communication

    Organizations often collect contact information to communicate with users, such as sending transactional emails, updates, newsletters, or responding to inquiries.

  • Transaction Processing

    Personal and payment information is often collected to process transactions and manage billing for services or products.

  • Marketing and Advertising

    With user consent, data may be used for marketing purposes, such as targeting advertisements or promotions to users who might find them relevant.

  • User Feedback and Surveys

    Collecting user feedback and conducting surveys can help organizations understand user needs and satisfaction levels.

  • Security and Fraud Prevention

    Information might be collected to protect against and detect fraud, unauthorized activities, and other security threats.

  • Service Provision

    Data is often collected to provide and improve the services or products that users have requested. This could involve using personal data for account creation, service delivery, or customer support.

  • Legal Compliance

    Organizations may need to collect data to comply with legal obligations, such as maintaining records for regulatory purposes or responding to legal requests.

  • Research and Development

    Data might be used for research and development to innovate and develop new features, technologies, or services.

  • Analytics and Improvement

    Data is used to analyze how users interact with a service or product. This helps in improving user experience, addressing issues, and making informed business decisions.

Data retention periods

1How long the policy says data is kept.

  • Medium-term Retention

    Data kept for several months to a few years. Examples include marketing data retained until a user unsubscribes or demonstrates inactivity for a certain period.

Mobile app permission concerns

3Based on the permissions the application requests, beyond what the policy states it collects.

  • User Profile

    Information users provide to create a profile, which might include a username, bio, preferences, etc.

  • Social Media Information

    Data obtained from users' social media profiles or activity, if integrated with the service.

  • Biometric Data

    Fingerprints, facial recognition data, or other biometric identifiers.

Your rights

5 of 7 grantedWhat the policy says about your data protection rights.
  • Right to access your dataYes
  • Right to erasureYes
  • Right to correct your dataYes
  • Right to data portabilityNot stated
  • Right to object to processingYes
  • Right to restrict processingNot stated
  • Right to withdraw consentYes

What the policy does not address

3Topics a privacy policy is expected to cover that this one leaves out.
  • Right to data portability
  • Right to restrict processing
  • Children's data

Security measures applied to protect the data

1 of 11Technical and organisational safeguards the policy describes for protecting your data.

  • Generic Security Assurances

    The policy states that data is protected but does not describe the specific measures used.

When will users be notified about privacy policy changes

1 of 8Circumstances that trigger user notification regarding updates to data handling practices.

  • Business Changes

    Changes to the organization itself, such as a merger, acquisition or sale of assets, that may affect how data is handled.

How will users be notified about privacy policy changes

1 of 8The channels and methods used to communicate privacy policy updates to users.

  • Update in Privacy Policy Document

    The revised policy is published, usually with a new "last updated" date, and users are expected to check it themselves.

2 of 6The lawful grounds under which your personal data is collected and processed.

  • Contractual Necessity

    Processing is needed to perform a contract with the user, or to take steps the user asked for before entering into one.

  • Consent

    The user has agreed to the processing of their personal data for one or more specific purposes.

Children's data

What the policy says about collecting data from children.

  • Addresses data from children

    Whether the policy specifically covers how data from children and minors is handled.

    No

  • Collects data from children

    Whether the policy says the service collects personal data from children.

    No

  • Minimum age

    The age below which the policy says personal data is not collected.

    0 years

  • Age for consent

    The age the policy gives for obtaining consent to process a child's data.

    0 years

Contact information

Reach out to the data controller for questions, requests, or concerns about your personal data.
Email
info@talk360.com
Website
www.talk360.com
Address
Laan van Kronenburg 14, 1183 AS Amstelveen
Company name
Talk360 B.V.

About this application

Platform
Android
Application id
com.ringcredible
Category
Communication
Store listing
Store page