Pro Se

Pro Se analysisAnalysed on

Smart Messages

Moderate overall compliance, with 8 red flags.

The policy scores 62 out of 100 and is graded F. It describes collecting 7 categories of personal data and sharing it with 16 third parties. 6 topics a privacy policy is expected to cover are not addressed.

Download Pro Se App

Source policy: smartmessages.app

Pro Se rating: 62 out of 100, Moderate

62Moderate

Pro Se Rating
Privacy grade
Grade F
Overall score
62/100
Data categories
7 collected
Third parties
16 shared
Red flags
8 found

Critical attention required

Red flags identified

Our analysis flagged 8 points of concern in Smart Messages's privacy policy.

Tracking Across Sites

Analyze outcome:

8/27

The service tracks users' activities on third-party websites, indicating extensive data collection.

Vague Language and Ambiguity

Analyze outcome:

8/27

Use of broad or unclear terms that provide the service with excessive leeway in data handling.

Personal Data for Unrelated Purposes

Analyze outcome:

8/27

Data used for purposes outside of the service's stated mission without explicit consent.

No Data Access or Correction Rights

Analyze outcome:

8/27

Users lack the ability to view or correct their personal data.

Reading Private Messages

Analyze outcome:

8/27

The service has the ability to access and read your private communications.

Undefined Retention Timeframes

Analyze outcome:

8/27

Absence of specified periods for data retention or reasons for keeping data.

Extensive Data Sharing

Analyze outcome:

8/27

The policy permits broad sharing of data with third parties, often without clear disclosure.

Unauthorized Data Monetization

Analyze outcome:

8/27

Monetizing user data without transparent consent processes.

What data is collected?

7 of 16Categories of personal data the policy says are collected.

  • Computer Information

    IP address, browser type and version, operating system, and device identifiers.

  • Personal Identifier

    Data that can be used to identify an individual, such as name, email address, phone number, and government-issued IDs.

  • Contact Information

    Phone numbers, email addresses, and other contact points.

  • User Online Activities

    Information about how users interact with a website or application, such as browsing history, search queries, and usage patterns.

  • Location

    GPS data, IP address-based location, and other geolocation data.

  • Cookies and Tracking Elements

    Information collected through cookies, web beacons, and other tracking technologies used to track user behavior and preferences online.

  • Communications

    Content of user communications through messaging services or support channels.

Data shared with third parties

16Organisations the policy says data is shared with.

  • Google Firebase

  • Fabric

  • Microsoft Azure

  • Facebook Audience Network

  • MixPanel

  • Google Cloud Platform

  • Google AdMob

  • Amazon Web Services

  • Twilio

  • Smaato

  • Google Analytics

  • Plivo

  • Flurry

  • Twitter MoPub

  • Instabug

  • Amazon Services LLC Associates Program

Purpose of data collection

7 of 10Understand why your data is requested.

  • Legal Compliance

    Organizations may need to collect data to comply with legal obligations, such as maintaining records for regulatory purposes or responding to legal requests.

  • Communication

    Organizations often collect contact information to communicate with users, such as sending transactional emails, updates, newsletters, or responding to inquiries.

  • Service Provision

    Data is often collected to provide and improve the services or products that users have requested. This could involve using personal data for account creation, service delivery, or customer support.

  • Security and Fraud Prevention

    Information might be collected to protect against and detect fraud, unauthorized activities, and other security threats.

  • Marketing and Advertising

    With user consent, data may be used for marketing purposes, such as targeting advertisements or promotions to users who might find them relevant.

  • Research and Development

    Data might be used for research and development to innovate and develop new features, technologies, or services.

  • Analytics and Improvement

    Data is used to analyze how users interact with a service or product. This helps in improving user experience, addressing issues, and making informed business decisions.

Data retention periods

5How long the policy says data is kept.

  • User-Controlled Retention

    Information that users have control over in terms of when or if it is deleted, such as data stored in user accounts that can be deleted by user action.

  • Archived Data

    Data that is archived for historical or research purposes but is no longer actively used. This might be subject to different security measures and access controls.

  • Medium-term Retention

    Data kept for several months to a few years. Examples include marketing data retained until a user unsubscribes or demonstrates inactivity for a certain period.

  • Permanent Retention

    Information that is retained indefinitely, often until the user requests deletion or the service is terminated. This might apply to essential account information for active users.

  • Regulatory Compliance

    Data retained specifically to meet regulatory requirements, where laws dictate specific timeframes, such as tax records or data related to legal disputes.

Mobile app permission concerns

3Based on the permissions the application requests, beyond what the policy states it collects.

  • Biometric Data

    Fingerprints, facial recognition data, or other biometric identifiers.

  • Financial

    Encompasses payment information, transaction history, credit card details, and financial account details.

  • Purchase and Order History

    Specific financial information detailing items bought or services contracted.

Your rights

3 of 7 grantedWhat the policy says about your data protection rights.
  • Right to access your dataNot stated
  • Right to erasureYes
  • Right to correct your dataNot stated
  • Right to data portabilityNot stated
  • Right to object to processingYes
  • Right to restrict processingNot stated
  • Right to withdraw consentYes

What the policy does not address

6Topics a privacy policy is expected to cover that this one leaves out.
  • Right to access your data
  • Right to correct your data
  • Right to data portability
  • Right to restrict processing
  • Contact information
  • Children's data

Security measures applied to protect the data

6 of 11Technical and organisational safeguards the policy describes for protecting your data.

  • Data Access Limitation

    Access to personal data is restricted to the staff and systems that need it, for example through role-based permissions.

  • Secure Data Storage

    Personal data is kept in protected systems, such as secured data centers or encrypted databases.

  • Generic Security Assurances

    The policy states that data is protected but does not describe the specific measures used.

  • Secure Data Transfer

    Data is protected while it moves between devices and servers, typically over encrypted connections.

  • Privacy and Security Program

    A formal program of policies, roles and controls the organization maintains to protect personal data.

  • Encryption

    Data is encoded so that only authorized parties can read it, in storage, in transit, or both.

When will users be notified about privacy policy changes

1 of 8Circumstances that trigger user notification regarding updates to data handling practices.

  • Privacy-Relevant Changes

    Changes that affect what personal data is collected, how it is used, or who it is shared with.

How will users be notified about privacy policy changes

2 of 8The channels and methods used to communicate privacy policy updates to users.

  • In-App Notification

    A message is shown inside the app or service, for example the next time users sign in.

  • Email Notification

    Users are told about the change by email, at the address linked to their account.

3 of 6The lawful grounds under which your personal data is collected and processed.

  • Contractual Necessity

    Processing is needed to perform a contract with the user, or to take steps the user asked for before entering into one.

  • Consent

    The user has agreed to the processing of their personal data for one or more specific purposes.

  • Legal Obligation

    Processing is needed to comply with a law the organization is subject to.

Children's data

What the policy says about collecting data from children.

  • Addresses data from children

    Whether the policy specifically covers how data from children and minors is handled.

    No

  • Collects data from children

    Whether the policy says the service collects personal data from children.

    No

  • Minimum age

    The age below which the policy says personal data is not collected.

    0 years

  • Age for consent

    The age the policy gives for obtaining consent to process a child's data.

    0 years

Contact information

Reach out to the data controller for questions, requests, or concerns about your personal data.
Company name
Biggerpan, Inc.

About this application

Platform
Android
Application id
com.messages.chat
Category
Communication
Store listing
Store page