Google Messages
Good overall compliance, with 4 red flags.
The policy scores 100 out of 100 and is graded C. It describes collecting 9 categories of personal data and sharing it with 1 third party.
Source policy: www.google.com
100Good
- Privacy grade
- Grade C
- Overall score
- 100/100
- Data categories
- 9 collected
- Third parties
- 1 shared
- Red flags
- 4 found
Critical attention required
Red flags identified
Our analysis flagged 4 points of concern in Google Messages's privacy policy.
Tracking Across Sites
Analyze outcome:
4/27
The service tracks users' activities on third-party websites, indicating extensive data collection.
Extensive Data Sharing
Analyze outcome:
4/27
The policy permits broad sharing of data with third parties, often without clear disclosure.
Reading Private Messages
Analyze outcome:
4/27
The service has the ability to access and read your private communications.
Deleted Content Not Truly Deleted
Analyze outcome:
4/27
Content you delete is retained by the service and not permanently erased.
What data is collected?
9 of 16Categories of personal data the policy says are collected.
Computer Information
IP address, browser type and version, operating system, and device identifiers.
Personal Identifier
Data that can be used to identify an individual, such as name, email address, phone number, and government-issued IDs.
Purchase and Order History
Specific financial information detailing items bought or services contracted.
Financial
Encompasses payment information, transaction history, credit card details, and financial account details.
Communications
Content of user communications through messaging services or support channels.
Contact Information
Phone numbers, email addresses, and other contact points.
User Online Activities
Information about how users interact with a website or application, such as browsing history, search queries, and usage patterns.
Cookies and Tracking Elements
Information collected through cookies, web beacons, and other tracking technologies used to track user behavior and preferences online.
Location
GPS data, IP address-based location, and other geolocation data.
Data shared with third parties
1Organisations the policy says data is shared with.
Affiliates and trusted businesses
Purpose of data collection
7 of 10Understand why your data is requested.
Personalization
To enhance user experience, data might be collected to personalize content, recommendations, and features based on individual preferences and behaviors.
Communication
Organizations often collect contact information to communicate with users, such as sending transactional emails, updates, newsletters, or responding to inquiries.
Service Provision
Data is often collected to provide and improve the services or products that users have requested. This could involve using personal data for account creation, service delivery, or customer support.
Security and Fraud Prevention
Information might be collected to protect against and detect fraud, unauthorized activities, and other security threats.
Marketing and Advertising
With user consent, data may be used for marketing purposes, such as targeting advertisements or promotions to users who might find them relevant.
Research and Development
Data might be used for research and development to innovate and develop new features, technologies, or services.
Analytics and Improvement
Data is used to analyze how users interact with a service or product. This helps in improving user experience, addressing issues, and making informed business decisions.
Data retention periods
6How long the policy says data is kept.
User-Controlled Retention
Information that users have control over in terms of when or if it is deleted, such as data stored in user accounts that can be deleted by user action.
Long-term Retention
Data retained for several years due to legal, contractual, or business reasons. This might include transaction records, certain legal compliance data, and employee records.
Archived Data
Data that is archived for historical or research purposes but is no longer actively used. This might be subject to different security measures and access controls.
Medium-term Retention
Data kept for several months to a few years. Examples include marketing data retained until a user unsubscribes or demonstrates inactivity for a certain period.
Regulatory Compliance
Data retained specifically to meet regulatory requirements, where laws dictate specific timeframes, such as tax records or data related to legal disputes.
Short-term Retention
Data retained for a short period, often days to a few months, such as some types of temporary logs or non-essential cookies.
Mobile app permission concerns
3Based on the permissions the application requests, beyond what the policy states it collects.
User Profile
Information users provide to create a profile, which might include a username, bio, preferences, etc.
Social Media Information
Data obtained from users' social media profiles or activity, if integrated with the service.
Biometric Data
Fingerprints, facial recognition data, or other biometric identifiers.
Your rights
7 of 7 grantedWhat the policy says about your data protection rights.
- Right to access your dataYes
- Right to erasureYes
- Right to correct your dataYes
- Right to data portabilityYes
- Right to object to processingYes
- Right to restrict processingYes
- Right to withdraw consentYes
Security measures applied to protect the data
9 of 11Technical and organisational safeguards the policy describes for protecting your data.
Vendor and Third-Party Assessments
Service providers that handle personal data are vetted and monitored for adequate security.
Data Access Limitation
Access to personal data is restricted to the staff and systems that need it, for example through role-based permissions.
Secure Data Storage
Personal data is kept in protected systems, such as secured data centers or encrypted databases.
Privacy Audits and Reviews
Regular internal or external audits and reviews that check how personal data is handled and protected.
Generic Security Assurances
The policy states that data is protected but does not describe the specific measures used.
Secure User Authentication
Accounts are protected by measures such as strong passwords, two-factor authentication or secure session handling.
Privacy and Security Program
A formal program of policies, roles and controls the organization maintains to protect personal data.
Secure Data Transfer
Data is protected while it moves between devices and servers, typically over encrypted connections.
Encryption
Data is encoded so that only authorized parties can read it, in storage, in transit, or both.
When will users be notified about privacy policy changes
6 of 8Circumstances that trigger user notification regarding updates to data handling practices.
Consent Requirements
Changes that require users to give, renew or withdraw their consent.
Introduction of New Services
New products or features that collect or use personal data in new ways.
Changes in Data Processing
Changes to how, where or by whom personal data is processed, such as new service providers or storage locations.
Legal Compliance Updates
Changes made to comply with new or amended laws and regulations.
Minor Updates and Clarifications
Editorial changes, such as corrected wording or clarifications, that do not change how data is handled.
Privacy-Relevant Changes
Changes that affect what personal data is collected, how it is used, or who it is shared with.
How will users be notified about privacy policy changes
3 of 8The channels and methods used to communicate privacy policy updates to users.
Update in Privacy Policy Document
The revised policy is published, usually with a new "last updated" date, and users are expected to check it themselves.
Website Announcement
A notice is posted on the service's website, such as a banner or a news page.
Email Notification
Users are told about the change by email, at the address linked to their account.
Legal basis for data processing
6 of 6The lawful grounds under which your personal data is collected and processed.
Consent
The user has agreed to the processing of their personal data for one or more specific purposes.
Vital Interests
Processing is needed to protect someone's life or physical safety.
Legal Obligation
Processing is needed to comply with a law the organization is subject to.
Public Task
Processing is needed to carry out a task in the public interest or an official function set out in law.
Legitimate Interests
Processing is needed for the legitimate interests of the organization or a third party, unless the user's rights and interests override them.
Contractual Necessity
Processing is needed to perform a contract with the user, or to take steps the user asked for before entering into one.
Children's data
What the policy says about collecting data from children.
Addresses data from children
Whether the policy specifically covers how data from children and minors is handled.
Yes
Collects data from children
Whether the policy says the service collects personal data from children.
Yes
Minimum age
The age below which the policy says personal data is not collected.
0 years
Age for consent
The age the policy gives for obtaining consent to process a child's data.
13 years
Legal basis for children's data
Consent
The user has agreed to the processing of their personal data for one or more specific purposes.
Contact information
Reach out to the data controller for questions, requests, or concerns about your personal data.
Website
- google.com
Address
- 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA
Company name
- Google LLC
About this application
- Platform
- Android
- Application id
- com.google.android.apps.messaging
- Category
- Communication
- Store listing
- Store page