Pro Se

Pro Se analysisAnalysed on

eBay online shopping & selling

Good overall compliance, with 27 red flags.

The policy scores 100 out of 100 and is graded F. It describes collecting 16 categories of personal data and sharing it with 27 third parties.

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Source policy: www.ebay.com

Pro Se rating: 100 out of 100, Good

100Good

Pro Se Rating
Privacy grade
Grade F
Overall score
100/100
Data categories
16 collected
Third parties
27 shared
Red flags
27 found

Critical attention required

Red flags identified

Our analysis flagged 27 points of concern in eBay online shopping & selling's privacy policy.

Non-Compliance with Legal Standards

Analyze outcome:

27/27

Practices that suggest non-compliance with relevant data protection laws.

Account Deletion Without Notice

Analyze outcome:

27/27

The service can terminate user accounts without warning or explanation.

Identity Used in Ads

Analyze outcome:

27/27

Users' identities or likenesses are used in advertisements shown to others.

Vague Language and Ambiguity

Analyze outcome:

27/27

Use of broad or unclear terms that provide the service with excessive leeway in data handling.

Weak Security Measures

Analyze outcome:

27/27

Insufficient information on security protocols to protect user data.

Unauthorized Data Monetization

Analyze outcome:

27/27

Monetizing user data without transparent consent processes.

Deleted Content Not Truly Deleted

Analyze outcome:

27/27

Content you delete is retained by the service and not permanently erased.

Sharing Voice Data

Analyze outcome:

27/27

Voice data is collected and potentially shared with third parties without clear consent.

Extensive Data Sharing

Analyze outcome:

27/27

The policy permits broad sharing of data with third parties, often without clear disclosure.

Unilateral Policy Changes

Analyze outcome:

27/27

The company can change the privacy policy at any time without notifying users.

Waiving Moral Rights

Analyze outcome:

27/27

Users are required to surrender moral rights over their content or data.

Viewing Browser History

Analyze outcome:

27/27

The service collects details about users' browser history beyond the service itself.

No Liability for Unauthorized Access

Analyze outcome:

27/27

The service disclaims liability for unauthorized access to personal data, indicating weak security responsibility.

Unilateral Content Deletion

Analyze outcome:

27/27

The service reserves the right to delete user content without prior notice or reason.

Lack of Transparency

Analyze outcome:

27/27

Insufficient clarity on what data is collected, its uses, and sharing practices.

Lack of Contact Information

Analyze outcome:

27/27

No clear contact method for addressing privacy concerns or disputes.

No Opt-Out Options

Analyze outcome:

27/27

Lack of options for users to refuse certain types of data collection or sharing.

No Data Access or Correction Rights

Analyze outcome:

27/27

Users lack the ability to view or correct their personal data.

Tracking Despite Opt-Out

Analyze outcome:

27/27

The service continues to track users even after they have opted out of data collection.

Personal Data for Unrelated Purposes

Analyze outcome:

27/27

Data used for purposes outside of the service's stated mission without explicit consent.

Biometric Data Collection

Analyze outcome:

27/27

The service collects biometric data (such as fingerprints or facial recognition) without clear justification or consent.

Waiving Class Action Rights

Analyze outcome:

27/27

Users must waive their rights to participate in class action lawsuits against the company.

Editing Posted Content

Analyze outcome:

27/27

The service retains the right to edit user-generated content at their discretion.

Tracking Across Sites

Analyze outcome:

27/27

The service tracks users' activities on third-party websites, indicating extensive data collection.

Reading Private Messages

Analyze outcome:

27/27

The service has the ability to access and read your private communications.

Data Collection from Children

Analyze outcome:

27/27

Collecting children's data without necessary parental consent.

Undefined Retention Timeframes

Analyze outcome:

27/27

Absence of specified periods for data retention or reasons for keeping data.

What data is collected?

16 of 16Categories of personal data the policy says are collected.

  • Financial

    Encompasses payment information, transaction history, credit card details, and financial account details.

  • Cookies and Tracking Elements

    Information collected through cookies, web beacons, and other tracking technologies used to track user behavior and preferences online.

  • Contact Information

    Phone numbers, email addresses, and other contact points.

  • Biometric Data

    Fingerprints, facial recognition data, or other biometric identifiers.

  • Communications

    Content of user communications through messaging services or support channels.

  • User Profile

    Information users provide to create a profile, which might include a username, bio, preferences, etc.

  • Location

    GPS data, IP address-based location, and other geolocation data.

  • Employment Information

    Details about employment status or history if relevant.

  • Purchase and Order History

    Specific financial information detailing items bought or services contracted.

  • Health Information

    Information related to health or medical conditions, if applicable.

  • Computer Information

    IP address, browser type and version, operating system, and device identifiers.

  • Social Media Information

    Data obtained from users' social media profiles or activity, if integrated with the service.

  • Personal Identifier

    Data that can be used to identify an individual, such as name, email address, phone number, and government-issued IDs.

  • Education Information

    Details about educational background, necessary for certain services or profiles.

  • User Online Activities

    Information about how users interact with a website or application, such as browsing history, search queries, and usage patterns.

  • Demographic

    Data such as age, gender, ethnicity, and possibly education level or employment status.

Data shared with third parties

27Organisations the policy says data is shared with.

  • authentication partners

  • PROACT program

  • Credit agencies or bureaus

  • Government agencies or public authorities (including customs and tax authorities)

  • TikTok

  • risk assessment vendors and collections agencies

  • services and tools

  • intergovernmental or supranational bodies

  • shipping companies (such as DHL, UPS, etc.)

  • Meta

  • Third parties based on statutory information claims against us, including participants in the eBay VeRO program

  • Google

  • eBay Affiliates

  • External operators of websites

  • External service providers

  • data verification services

  • courts

  • applications

  • Microsoft

  • Third-party partners in furtherance of offering commercial financing opportunities

  • Law enforcement agencies

  • physical storage service partners

  • Payment service providers

  • government agencies or public authorities (including tax and financial authorities)

  • Other eBay users

  • Pinterest

  • event agencies

Purpose of data collection

10 of 10Understand why your data is requested.

  • Legal Compliance

    Organizations may need to collect data to comply with legal obligations, such as maintaining records for regulatory purposes or responding to legal requests.

  • Transaction Processing

    Personal and payment information is often collected to process transactions and manage billing for services or products.

  • Security and Fraud Prevention

    Information might be collected to protect against and detect fraud, unauthorized activities, and other security threats.

  • Service Provision

    Data is often collected to provide and improve the services or products that users have requested. This could involve using personal data for account creation, service delivery, or customer support.

  • Communication

    Organizations often collect contact information to communicate with users, such as sending transactional emails, updates, newsletters, or responding to inquiries.

  • Analytics and Improvement

    Data is used to analyze how users interact with a service or product. This helps in improving user experience, addressing issues, and making informed business decisions.

  • User Feedback and Surveys

    Collecting user feedback and conducting surveys can help organizations understand user needs and satisfaction levels.

  • Personalization

    To enhance user experience, data might be collected to personalize content, recommendations, and features based on individual preferences and behaviors.

  • Research and Development

    Data might be used for research and development to innovate and develop new features, technologies, or services.

  • Marketing and Advertising

    With user consent, data may be used for marketing purposes, such as targeting advertisements or promotions to users who might find them relevant.

Data retention periods

8How long the policy says data is kept.

  • Medium-term Retention

    Data kept for several months to a few years. Examples include marketing data retained until a user unsubscribes or demonstrates inactivity for a certain period.

  • Archived Data

    Data that is archived for historical or research purposes but is no longer actively used. This might be subject to different security measures and access controls.

  • Short-term Retention

    Data retained for a short period, often days to a few months, such as some types of temporary logs or non-essential cookies.

  • Immediate Deletion

    Data that is deleted immediately or as soon as it is no longer needed for processing, such as session data that does not persist beyond a logout.

  • Permanent Retention

    Information that is retained indefinitely, often until the user requests deletion or the service is terminated. This might apply to essential account information for active users.

  • Long-term Retention

    Data retained for several years due to legal, contractual, or business reasons. This might include transaction records, certain legal compliance data, and employee records.

  • Regulatory Compliance

    Data retained specifically to meet regulatory requirements, where laws dictate specific timeframes, such as tax records or data related to legal disputes.

  • User-Controlled Retention

    Information that users have control over in terms of when or if it is deleted, such as data stored in user accounts that can be deleted by user action.

Mobile app permission concerns

Based on the permissions the application requests, beyond what the policy states it collects.

  • No undisclosed data

    The privacy policy discloses every type of data this app's permissions could give it access to.

Your rights

7 of 7 grantedWhat the policy says about your data protection rights.
  • Right to access your dataYes
  • Right to erasureYes
  • Right to correct your dataYes
  • Right to data portabilityYes
  • Right to object to processingYes
  • Right to restrict processingYes
  • Right to withdraw consentYes

Security measures applied to protect the data

5 of 11Technical and organisational safeguards the policy describes for protecting your data.

  • Secure Data Transfer

    Data is protected while it moves between devices and servers, typically over encrypted connections.

  • Encryption

    Data is encoded so that only authorized parties can read it, in storage, in transit, or both.

  • Data Access Limitation

    Access to personal data is restricted to the staff and systems that need it, for example through role-based permissions.

  • Privacy and Security Program

    A formal program of policies, roles and controls the organization maintains to protect personal data.

  • Secure User Authentication

    Accounts are protected by measures such as strong passwords, two-factor authentication or secure session handling.

When will users be notified about privacy policy changes

1 of 8Circumstances that trigger user notification regarding updates to data handling practices.

  • Privacy-Relevant Changes

    Changes that affect what personal data is collected, how it is used, or who it is shared with.

How will users be notified about privacy policy changes

2 of 8The channels and methods used to communicate privacy policy updates to users.

  • Update in Privacy Policy Document

    The revised policy is published, usually with a new "last updated" date, and users are expected to check it themselves.

  • Email Notification

    Users are told about the change by email, at the address linked to their account.

5 of 6The lawful grounds under which your personal data is collected and processed.

  • Legal Obligation

    Processing is needed to comply with a law the organization is subject to.

  • Consent

    The user has agreed to the processing of their personal data for one or more specific purposes.

  • Contractual Necessity

    Processing is needed to perform a contract with the user, or to take steps the user asked for before entering into one.

  • Legitimate Interests

    Processing is needed for the legitimate interests of the organization or a third party, unless the user's rights and interests override them.

  • Vital Interests

    Processing is needed to protect someone's life or physical safety.

Children's data

What the policy says about collecting data from children.

  • Addresses data from children

    Whether the policy specifically covers how data from children and minors is handled.

    Yes

  • Collects data from children

    Whether the policy says the service collects personal data from children.

    No

  • Minimum age

    The age below which the policy says personal data is not collected.

    0 years

  • Age for consent

    The age the policy gives for obtaining consent to process a child's data.

    0 years

Contact information

Reach out to the data controller for questions, requests, or concerns about your personal data.
Email
contact@example.com
Phone number
N/A
Website
www.example.com
Address
2025 Hamilton Avenue, San Jose, CA 95125, USA
Company name
eBay Inc.

About this application

Platform
Android
Application id
com.ebay.mobile
Category
Shopping
Store listing
Store page